Reviews

Reviews

  • “John’s care with Quality was spot on. All members of the hospice team were professional, knowledgeable, respectful and responsive to John and our small family. A very special note regarding your chaplain, Monique. She far exceeded any of our expectations. Her eulogy at the memorial was outstanding. About sixty-five attended and our family received dozens of comments about Monique and her heartfelt, intelligent message. It moved everyone!"

    — John K. Winter

  • “Best care and staff in the Salt Lake Valley! They helped us take care of our sweet Grandma. The staff always went above and beyond the call of duty. They responded quickly and efficiently. They were very personal and professional. I would recommend them to everyone who needs home health care.”

    — Alesha Ford

  • “It was a shock to discover my father had pancreatic cancer that had metastasized to his liver, spleen, and lung. He lived two more weeks. Those were difficult days full of shock and uncertainty. Quality Hospice stepped right in and made his last days comfortable. At the same time, they helped us transition through the news to my father's death. They were all so kind. The response time was immediate. Even as his condition changed daily, they responded daily from changing his med to order equipment that was delivered the same day. We are forever grateful for all they did, especially Katie, McKenzie, Alexis, and Russ.”

    — Michelle D Christensen

  • “The way Quality Home Health and Hospice was first explained to us, was one of the most important steps in our placing our wonderful mother in their care. Quality was described as quality of life and not end of life. We were so afraid of thinking of "end" of life, that we weren't looking forward the conversation with her physician. Once we met the team from Quality, we were so impressed, that we felt comfortable from the first day. That led to the next three years, where Alexis, Julie, Ruth, Sally and Mike became like family. They are incredible at what they do, the concern, the compassion and the love that they show is beyond what one would expect. I would recommend Quality Home Health and Hospice hands down to family and friends! It is in the name of the company - Quality!”

    — Elizabeth Murphy

  • "My parents have both been on service with Quality. With three levels of care (home health, palliative, hospice), they have been able to meet their needs. As hard as it is, people decline as they get older, it has been nice to have the same, wonderful nurse, Tamara follow them from one level of care, to the next. She, and the rest of the team have become family. The high quality of care is consistent across all disciplines. The CNA, the nurse, the chaplains and social workers, and the MD’s and NP’s. New administration took over, and the employees are happy, and long term, and it shows. There is not one other company I would trust to care for my parents. They are there for us day and night. Going above and beyond. Money is not the bottom line, and even on hospice, physical therapy, treatment of infections, and emotional support is provided to my parents, as well as their family. The name of the company says it all. They ensure Quality of life is a top priority, from start to finish."

    - Rebecca Johnson

  • "Quality hospice was there for my mother and I when we needed them most. They treated her with dignity and kindness and helped to usher her into the afterlife. I am forever grateful for the team and the comfort that they provided in such a time of pain and sadness. Monique helped my mother to feel at peace to leave this physical plane and Clover helped to comfort me during the rollercoaster of emotions. Eternally grateful for all that they did and how quickly their acting time was whenever we needed them or some equipment for care."

    - Kimberly Doty

  • "Such a great company. I helped with an admission with Quality Hospice at an assisted living facility. The nurses are very professional and kind. They feel very genuine. They have soo many resources. There nurses ask for there schedule and are very flexible. Highly recommend using this company for your family whether it’s Palliative, Home health & Hospice care."

    - Jordan Thurston

  • "I discovered Quality Home Health and Hospice after doing some research into local providers for my Grandmother, Ruby. Quality Home Health and Hospice went above and beyond in support of my Grandma throughout her grueling health battle with Parkinson’s. Quality has also been supportive of my family during these past few years and even more so after her passing. I am so grateful for this wonderful company and the care they continue to provide to us. Thank you"

    - Mary

  • "Based upon a recommendation from a family member, we were very fortunate to choose Quality Home Health and Hospice as the hospice provider for my wife. We did not wait until "the end" was undeniably a few weeks away. We had the help of a superior nurse and doctor who helped us navigate many chapters of decline. Parkinson's set the pace, but dementia became an equal complicator. Quality's model called for an extensive intake visit in our home. Both doctor and nurse became well acquainted with my wife's disease history and delved extensively into current and emerging conditions. Over and over the doctor confirmed and expanded upon what he heard from us. This nurse whom the doctor obviously trusted was to deliver the care for my wife in our home. In the course of the nurse's regular visits, she masterfully guided us with explanations of what we were seeing and how we should deal with these developments. Anything that represented a significant development, or warranted a change in treatment strategy, was communicated via text by the nurse to the doctor in the course of her visit. Frequently the doctor responded with confirmation or directions prior to the end of the visit. This happened so seamlessly that it seemed as though the doctor was right there with us. Whenever issues warranted it, the nurse had an in-depth discussion with the doctor after leaving and responded to us via text or phone call as appropriate. Follow-up care that fell upon me was clearly outlined by the nurse, and a de-briefing was expected from me at the beginning of the nurse's next visit. I prided myself on staying current with my wife's care and sometimes took too much autonomy in deciding what warranted interim status reporting to the nurse. I was soon persuaded that I should report all changes as they occurred. Because the nurse could relate to everything and knew what my wife and I needed, she taught me how to communicate without causing stress, and taught me how to live "in the moment" with my wife. This amazing nurse also knew how to correct without offending and how to compliment in a most meaningful way. Quality Hospice continued to support us in extraordinary fashion right up through the death of my wife. These are small pieces of the total picture of care. I have cited many special qualities of this support team. The crowning compliment is this, that these were real people supporting us, not calloused workers going through the motions. We felt their genuine emotions, they connected with us, and I could not recommend them more highly."

    - Marshall Bourgh

  • "Quality is currently taking care of my Dad on hospice. It has been a wonderful experience. They listen, they care, and they understand that sometimes families bond with staff more than others, and they have been willing to tailor my families needs during this difficult time. Tam, the RN case manager, has been a significant help with our family and our loved one who is on hospice. They have someone who comes and plays the Harp, which brings such a soft ambience to our home. We have dearly appreciated Quality and I most value the fact I feel like our family is being listened to. If you or a loved one is needing home or hospice care, I highly recommend Quality and I give you my personal recommendation for this company."

    - Ashley

  • "Quality Hospice did an amazing job of keeping us informed of the situation and taking care of my husband. They always treated him with compassion, respect and love. I couldn't have taken care of him without their support and professional care. The team from Quality Hospice is awesome!

    - Wels “Burdell” Mulford

  • "I am so grateful for the care and support that Quality provided and still provides for me during the grief process. They were so kind and made everything easy for us. My mother loved all of the staff and visiting with the chaplain Monique. Thank you so much for guiding me on this path.

    - Lisa Doty

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